職責描述:
-Act as a first contact point/ ambassador of SPCA.
-Handle telephone calls and general inquiries and provide customers with the requested information including arrange clinical & surgery appointments via different channels.
-Manage customers’ expectation, handle customers’ inquiries and complaints in a polite and professional manner.
-Handle cashiering and general retail duties.
-Maintain the client information database.
-Assist and ensure customers’ satisfaction by providing accurate information in a timely manner.
-Follow our internal department procedure and standards.
-Carry out any other duties assigned by your supervisor or management.
-Handle telephone calls and general inquiries and provide customers with the requested information including arrange clinical & surgery appointments via different channels.
-Manage customers’ expectation, handle customers’ inquiries and complaints in a polite and professional manner.
-Handle cashiering and general retail duties.
-Maintain the client information database.
-Assist and ensure customers’ satisfaction by providing accurate information in a timely manner.
-Follow our internal department procedure and standards.
-Carry out any other duties assigned by your supervisor or management.
工作地點:
薪金:
$14,000/month
學歷要求:
工作經驗及技能:
中五程度/DSE以上